Frequently Asked Questions

Q.

How to book Instinct Wedding to capture our wedding?

A.

Simply click our contact button and send us a message. Tell us a little bit about you and your wedding plans, including date and venue. We will get back to you ASAP (always within 24 hours).

Q.

Do you use contracts?

A.

Yes! We use a very easy to use online contracts, which means you can read, sign and return your contract in minutes without a need to print anything out.

Q.

Do you have insurance?

A.

Yes we have all relevant insurance, including public liability insurance.

Q.

Do you charge for travel?

A.

We cover weddings all over UK and Europe. If you like us to shoot your wedding more than 50miles away from Tunbridge Wells (that’s where we are based), we charge 45p per mile after that and ask client to pay for accommodation if needed too.

Q.

Do you offer payment plans?

A.

We ask for 20% deposit at the time of signing the contract and 80% is due two weeks before the wedding.

Q.

How soon after the wedding will I receive my photos and videos?

A.

Our current editing time is 15 weeks, however there is an option for a speedy edit if that’s what you need - let us know!